Frequently Asked Questions

We start with a compliance-first assessment to define a safe, code-conforming scope and access plan. Typical facade restoration may include selective brick or stone replacement, lintel and shelf-angle work, parapet and cornice repairs, EIFS repairs, and masonry repointing. We match historic-appropriate mortar by color and texture, prepare samples/mock-ups for approval, and sequence the work to protect the building envelope and the public.

Repointing is the removal of deteriorated mortar and installation of new mortar engineered to be compatible with the masonry. Tuckpointing is a decorative technique that introduces a thin contrasting fillet for appearance. Most New York projects require true repointing to restore weather resistance and structural performance; we specify mortar composition and joint tooling to match existing assemblies and historic guidelines where applicable.

We take representative samples from discrete locations, evaluate aggregate gradation and binder color, and produce trial mixes that emulate the existing tone and texture. We then create on-wall mock-ups so owners and design teams can review the appearance in natural light. Final acceptance of color, tooling, and joint profile occurs before full production to ensure consistent masonry restoration results.

Yes. We regularly perform exterior building restoration on properties subject to preservation standards. We follow the approved drawings and specifications and maintain historic details such as cornices, lintels, and decorative masonry. While we have experience executing landmark scopes, the owner/architect manages LPC/SHPO approvals; we do not handle those approvals in-house.

We perform structural and architectural concrete repairs typical of exterior envelopes, including spall repairs, crack routing and sealing where specified, patching, and slab edge repairs. Sidewalk concrete replacement is available within our general concrete repair scope to address trip hazards and drainage issues, with work sequenced to meet local code and DOT requirements.

We identify delaminated areas, remove unsound material to a sound substrate, prepare and clean the surface, address corrosion at embedded steel as specified, and place compatible repair mortars. Curing and finishing are controlled to achieve durable, uniform results that blend with adjacent surfaces and restore serviceability.

Roof restoration targets sound roofs that need membrane renewals or protective coatings; it is often appropriate for EPDM and modified bitumen systems when core conditions are suitable. Replacement is selected when membranes are at end of life or underlying insulation/deck conditions warrant full removal. We install EPDM, modified bitumen, and coating systems, with hot- or cold-applied methods as specified, and we also service steep-slope roofs. We align the choice with code, safety, and long-term performance.

As a waterproofing contractor, we perform below-grade waterproofing using compatible membrane and cementitious systems, along with negative-side repairs where exterior access is limited. We treat transitions and terminations carefully, coordinate with access and shoring plans, and phase the work to protect adjacent occupancies and the public way.

We provide terminations, edge metals, and membrane transitions within our scope of work to maintain a watertight envelope. Penetrations and associated flashings that belong to other trades are not coordinated by us; those must be managed by the responsible trade. We interface cleanly at defined boundaries so responsibilities are clear and compliant.

Most facade and curtain wall sealants have a service life in the 10–20 year range depending on orientation, substrate movement, and exposure. We evaluate joint design, remove failed sealant, install new backer rod, and apply silicone, urethane, or STP sealants from leading manufacturers such as Sika and Pecora to meet the specified performance. Regular inspection and proactive replacement help prevent water intrusion and energy loss.

We replace perimeter and intermediate joint sealants at curtain walls and adjacent facade interfaces, and we address related waterproofing transitions within our scope. For issues beyond sealant replacement, owners should engage the design team for system-level evaluation; we do not offer curtain wall restoration as a standalone service.

Yes. We install new roof skylights and restore existing skylights as part of coordinated roofing and waterproofing work. We prepare curbs, set units, and complete watertight terminations within our scope, sequencing the work to protect interiors and maintain roof performance without listing specific brands or systems.

We operate a 24/7 emergency water-intrusion response. We dispatch trained personnel to stabilize conditions, control water, and implement immediate protective measures, then coordinate a follow-up plan for permanent repairs under a defined scope. This service is available throughout New York City, Long Island, and the Tri-State area.

We manage required NYC DOB/DOT permits for exterior work, including sidewalk sheds and after-hours permits when needed. We coordinate shop drawings and submittals, provide engineering support, and arrange special inspections where required so that work proceeds safely and in accordance with building code and local regulations.

We design access around OSHA and NYC code requirements using suspended scaffolding, pipe scaffolding, sidewalk sheds, and access elevators. We provide site-specific safety plans, controlled protection, signage, and housekeeping. Our approach minimizes disruption to residents and businesses while keeping the public way safe.

Yes. We are a licensed contractor with umbrella insurance in place across all services and all projects. Certificates of insurance can be issued to owners, managers, and design teams upon request.

No. We do not coordinate penetrations and flashings that belong to other trades. We clearly define our terminations and interface details so each party can complete its scope without overlap or ambiguity.

Yes. We provide engineering support and stamped drawings where required, and we arrange special inspection services to satisfy code and permit conditions. This keeps submittals, inspections, and closeout aligned with the approved scope.

We perform planter waterproofing when it is included in the specified waterproofing scope. We prepare substrates, install the specified systems, and sequence adjacent facade or roofing work to ensure continuity of the waterproofing assembly.

We maintain safe egress, install protection, coordinate notification schedules, and sequence noisy or disruptive activities within permitted hours or after-hours when required by permit. Daily housekeeping, debris control, and access management are enforced to keep common areas and sidewalks clean and open.

Timelines vary with permit lead times, access design, material procurement, mock-up approvals, and the size of the facade or roof area. We develop realistic schedules at award, then coordinate inspections and milestones to keep work progressing safely and predictably.

Yes. We coordinate asbestos and environmental investigations through a third-party licensed inspector when projects require surveys or clearances. We do not perform in-house abatement or laboratory work; we align our activities with the findings and the approved remediation plan.

Call +1 631 201 7000 or email [email protected]
with your property address, brief description of conditions, and preferred times. Our office hours are Monday through Saturday, 9:00 a.m. to 8:00 p.m., and we remain on call 24/7 for emergency water-intrusion response.